Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Authenticator App issue
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Ahsan Razzaq
0
Reputation points
Dear Support Team,
I have downloaded the Microsoft Authenticator app on my Samsung Galaxy A10 cell phone but when I try to log in my account with my phone number, the app says to select the number which will come after a while but the number does not appear in the app. The log in prompt number does not appear. Please also check my phone number from your database as I have registered it with your company. I want to log in through phone number instead of email also. I have tried all the methods told by your chat support but they have not corrected my issue. Please rectify this issue urgently and tell me what to do so I can use the app again.
Thank you
Microsoft Security | Microsoft Authenticator
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Ahsan Razzaq 0 Reputation points
2026-06-27T15:14:46.0733333+00:00 Dear,
The following answer has not solved my problem. Please tell me direct contact detail (preferably email) to contact and inform them about my issue. Or else solve it from the back end.
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