Not printing

Myra Myra 20 Reputation points
2026-06-29T16:21:58.5366667+00:00

After changing all ink cartridges' the printer doesn't print the paper is blank! But the test page prints?

Windows for home | Windows 11 | Devices and drivers

Answer accepted by question author

YucelD 190 Reputation points
2026-06-29T16:43:48.48+00:00

Hi @Myra Myra

Your comment isn't very descriptive, but from what I understand, you can't print after replacing only the cartridges.

To resolve your issue, I recommend performing a few checks in a few steps.

1.Perform nozzle/printhead cleaning

  • Printer settings → Maintenance
  • Head Cleaning / Deep Cleaning
  • Then Nozzle Check

2.Is it only empty in certain applications?For example, is the problem occurring in all applications such as PDF and Word?

3.Has the protective tape on the cartridges been completely removed?

4.Re-Install Printer Driver and then restart your computer.

After these all, If you facing still same error, feel free to contact with me with more details.

Best.

YucelD.

Was this answer helpful?

1 person found this answer helpful.
0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Ferdinand Nanalig 31,240 Reputation points Independent Advisor
    2026-06-29T16:55:44.4233333+00:00

    Hi! Let me help you.

    Can you please help us with the make and model of your printer?

    Does the printer's own test page (printed from the printer itself) show all colors and text normally, or is it only a basic status page that prints correctly?

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.