email hacked

Question

Email was hacked and I changed password. Now all incoming mail goes to trash.

Answer 1

Hi,

Typically, this is caused by a rule. Check in your Outlook 365 or New Outlook too if you use it. The rule with the name of symbols like a dot is hard to spot.

For Outlook on the web:

• Open Outlook on the web.
• Click Settings (gear icon).
• Select Mail → Rules.
• Review all existing inbox rules, delete them all.

I’m eager to hear back and work together to find a solution.