Microsoft form blocked

Question

Microsoft form blocked

James Higgins 0

I recently developed a microsoft form but when I sent it out the responders are getting a message saying the sender's account (mine) is blocked. How can I get it unblocked? I contact support & they advised AI had identified it as possible phishing (which it is not!).

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Answer 1

MUSTAFA SALAH 1,880

Dear James Higgins,

If it's Work/School Account:

Unblock your user account from sharing Microsoft 365 Admin Center. & Unblock the specific form via Microsoft Defender Portal.

If it's Personal Account:

Open your Microsoft Forms dashboard (forms.office.com). Locate the form and look closely at your questions / Check for any hints/notes/credential harvesting or security checks.
"You can duplicate the form and send a new link again"

Note: MS Form will not allow to enter a questions like getting user's password and stuff like that way for security purposes.

Best,

M.

James Higgins 0 Reputation points

2026-07-01T06:28:01.9933333+00:00

Hi, Thanks for coming back to me. This doesn;t work for me as 2 of the surveys I developed when I try to duplicate I just get a wheel of death. The 3rd one I get provided a link, but when I go to that URL it just says the same "Form can no longer be accessed. The account associated with this form has been blocked".

I think the issue is not that the FORM has been blocked but that my ACCOUNT has been blocked, but struggling to get it unblocked.

It's a personal account, but when I go through the microsoft live chat for 365 they can;t help me as "forms issues need to be deslt with by corporate" but the corporate phone system just sends me round lots of irrelevent questions in a decision tree before signposting me back to the 365 online chat!
MUSTAFA SALAH 1,880 Reputation points

2026-07-01T09:40:44.6166667+00:00
I See, At this case of "Personal Account",

Please submit a support request to Microsoft to review (Ref. #https://support.microsoft.com/en-us/accounts-billing/manage/reopen-your-microsoft-account)

OR

Open an incognito browser window and sign into your Microsoft Account Dashboard

https://account.microsoft.com/

Look for any pop-up or message about your account status.

What types of questions were on the form right before it got blocked?

Last Option:

Contact MS Support from here: https://support.microsoft.com/home/contact & request to be transferred
to human agent.

Sign in with your account (if applicable) & try the possible options:
<(Click the Contact Support / Other Products / Account Security / Chat with a support agent in your web browser)>

Good Luck,

Best,