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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 27%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Fresh install of official windows product,
Windows 11 pro, input the product key.
Obtain error on activation Error code: 0xC004F034, then have a secondary error when attempting to use the Trouble shooter 0xC004C060 (At present I have not attempted to install office, only windows )
Please contact asap. Thank you.
I brought a new copy, as a new device didn't have it. from here: https://www.ebay.co.uk/itm/205861586543?var=0&shprz=EBAY_GB_58058&_ul=GB&mkevt=1&mkcid=1&toolid=20006&mkrid=710-53481-19255-0&campid=5338986375&loc_interest_ms=&loc_physical_ms=1006943&adtype=pla&customid=EAIaIQobChMI697LgLG-lQMVF49QBh128ibSEAQYAyABEgJSTPD_BwE|null|null&gad_source=1&gad_campaignid=20219764218&gclid=EAIaIQobChMI697LgLG-lQMVF49QBh128ibSEAQYAyABEgJSTPD_BwE
The error 0xC004C060 indicates a blocked product key.
1
Where did you get your Windows licence was that pre-installed on the PC or did you purchase a full retail Windows licence from Microsoft or from a 3rd party retailer?
Or is your Windows licence based on a previous Windows 7 or 8 licence?
2
Download the free ShowKeyPlus app from the Microsoft Store.
On the left of that app, click 'Check Edition', then enter your product key into that app.
Please provide a screenshot of that app window and please hide your product key in the screenshot.
I brought a new copy, as a new device didn't have it. from here: https://www.ebay.co.uk/itm/205861586543?var=0&shprz=EBAY_GB_58058&_ul=GB&mkevt=1&mkcid=1&toolid=20006&mkrid=710-53481-19255-0&campid=5338986375&loc_interest_ms=&loc_physical_ms=1006943&adtype=pla&customid=EAIaIQobChMI697LgLG-lQMVF49QBh128ibSEAQYAyABEgJSTPD_BwE|null|null&gad_source=1&gad_campaignid=20219764218&gclid=EAIaIQobChMI697LgLG-lQMVF49QBh128ibSEAQYAyABEgJSTPD_BwE
Thank you for that information, the price indicated on that link indicates there is a problem with the Windows licence, most likely it is a volume licence key, the price is way too cheap for a Windows Pro licence.
What is the last 5 characters of the product key.
I brought a new copy, as a new device didn't have it. from here: https://www.ebay.co.uk/itm/205861586543?var=0&shprz=EBAY_GB_58058&_ul=GB&mkevt=1&mkcid=1&toolid=20006&mkrid=710-53481-19255-0&campid=5338986375&loc_interest_ms=&loc_physical_ms=1006943&adtype=pla&customid=EAIaIQobChMI697LgLG-lQMVF49QBh128ibSEAQYAyABEgJSTPD_BwE|null|null&gad_source=1&gad_campaignid=20219764218&gclid=EAIaIQobChMI697LgLG-lQMVF49QBh128ibSEAQYAyABEgJSTPD_BwE
Had to post it above it will not let me put a screenshot in the reply for some bazaar reason
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
Thank you for that information, the price indicated on that link indicates there is a problem with the Windows licence, most likely it is a volume licence key, the price is way too cheap for a Windows Pro licence.
What is the last 5 characters of the product key.
Is this your full product key?
9RD9N-K9KHH-RF3RT-H6DD3-XHJXG
