Microsoft for Life

Question

I recently purchased a new Lenova Laptop after moving house. I'm a Senior and i had an IT gentleman come and set my new laptop up with IINET.

When I mentioned Microsoft, he said that i could pay $300 and have Microsoft for life rather than paying my annual subscription of Microsoft 365 Family Classic subscription. After some talking i did pay the $300.00 for life.

My question is: Have I been scammed? I have kept his name and phone number. Also, now that I have paid this $300 to this gentleman can I cancel my Microsoft 365 Family Classic subscription before it is due on the 11th of July 2026? OR do I still need to pay my annual Microsoft 365 Family Classic subscription.?

As a Senior my move was very traumatic with no immediate family close by, so I really hope my $300.00 isn't a big, greedy scam. I look forward to your reply, support and advice.

By the way your 132058 (Australia No.) is terrible. Every time I tried ringing it told me the No. is disconnected.

Kind Regards

Ms Annette Mclean

Answer 1

Hi Annette,

Please log into your Microsoft account on this link, do you find the new Microsoft Office 2024 licence linked to your Microsoft account there?

https://account.microsoft.com/services/