https://learn.microsoft.com/en-us/unexpected-error?s=ERROR_VUE_WIDE_BLOCK

Question

I'm trying to schedule an exam but I get the following error

We encountered an unexpected error. Please try again later. If this issue continues, please contact site support."

Can anyone help I can't find solution to this problem

Answer 1

ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

Answer 2

Contact support, there may be something wrong with your account

https://learn.microsoft.com/en-us/credentials/support/help

For issues with exam appointments or scheduling, contact our Exam Delivery Partners:

• Pearson VUE Support
• Certiport Support