No 6 digit authenticator code received when logging into Azure

Sam 0 Reputation points
2026-07-13T15:26:43.1766667+00:00

I'm trying to log into portal.azure.com, i enter my email address and password and then it asks me to enter a code from authenticator. I have the authenticator app on my phone, but this 6 digit code isn't there.

If i select to try and log in another way, i only have the authenticator app option.

I have azure resources i need to access, and i can't log in. I've tried password reset, clearing and resetting the authenticator app, adding additional email addresses to receive sign in codes. I tried to add SMS as an option, but https://account.microsoft.com/ doesn't give me that option.

Microsoft Security | Microsoft Authenticator
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