Sanner issues and billing

Sellina Reeves 0 Reputation points
2026-07-13T20:34:11.1933333+00:00
  1. Billing, my account appears to be suspended due to billing but I just paid this year. Not sure why the annual is due again this year?
  2. I need help with my scanner. I will only scan one page at a time. I would like to scan multiple pages and view after it is scanned.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. Manoel Barros 20,790 Reputation points Independent Advisor
    2026-07-14T00:25:47.3366667+00:00

    Hi! Where did you see that your account was suspended? When trying to log in or in the Sign-In Helper?

    Access the link https://support.microsoft.com/en-us/office/unblock-my-outlook-com-account-f4ad2701-d166-4d8b-8a6a-9af2a1f8a4c4 > Click on Sign-in Helper > Select the email option > Enter your email > See if it was blocked.

    Regarding the scanner, please send me the manufacturer and model.

    • Is this the first time you are installing this scanner, or was it already in use?
    • Has it ever scanned multiple pages?

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