Stop code: KMODE_EXCEPTION_NOT_HANDLED (0x1E)

Question

Help. I do not know if I have Microsoft Defender and do not know how to check if I have it or how to add it or update it.

The blue screens are happening with increasing frequency.

Answer 1

Hi ,

Search for msinfo32.exe in the search bar, take a screenshot, and post it here so we can see the correct laptop model or desktop configuration.

Access the c:\windows\minidump folder, copy the files to your desktop, then upload them to OneDrive or Google Drive and post the link here for analysis.

To check Windows Security, you can access the Start menu > Settings > Privacy and Security > Windows Security > Click on Open Windows Security and check each module to see if it is OK with any of the settings.

Thanks