Showed error when opening a document

MARLIN ALYA BINTI ZAMLIS 0 Reputation points
2026-07-14T03:32:41.6366667+00:00

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Hi, how do i fix this? I pressed repair now but it does not work.

Microsoft 365 and Office | Word | Other | Windows
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  1. EmilyS726 251.7K Reputation points Independent Advisor
    2026-07-14T04:06:56.2833333+00:00

    Hello

    Go to Windows Settings > Apps > Installed Apps. Locate Microsoft 365, click on the three dots and choose Modify, then perform an online repair. See if that addresses the issue.

    If it doesn't, uninstall it. Restart the computer. Reinstall using the following instructions.

    Please go to https://www.office.com Sign into the Microsoft account you used for the subscription. Click on the 9-dot icon on the upper left > More apps.

    Then on the upper right, click on "Install apps". This will now download the installer file.

    Once downloaded, click on the file to install. It will install the Desktop version of the apps for you then. https://support.microsoft.com/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

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