Microsoft Credentials

Question

Dear Microsoft Credentials Support,

I hope you are doing well.

I recently passed the PL-900: Microsoft Power Platform Fundamentals exam, but my certification is not appearing in my Microsoft Learn account.

My exam details are as follows:

Candidate Name: [Moderator's note: PII removed]

Candidate ID: [Moderator's note: PII removed]

Registration ID: [Moderator's note: PII removed]

Exam Date: Monday, July 13, 2026

Microsoft Learn Email: [Moderator's note: PII removed]@gmail.com

Although I passed the exam successfully, the Credentials section in my Microsoft Learn account is still empty.

Could you please verify my exam record and link my certification to my Microsoft Learn account?

If you require any additional information, please let me know.

Thank you for your support.

Kind regards,

[Moderator's note: PII removed]

Email: [Moderator's note: PII removed]@gmail.com

[Moved from Microsoft 365 and Office | Other]

Answer 1

This is a public forum, not support.

Have a look at:

https://learn.microsoft.com/en-us/credentials/certifications/missing-certifications

Support:

https://learn.microsoft.com/en-us/credentials/support/help