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DaniloOrtiz-3603 asked DaniloOrtiz-3603 commented

The Load Balancer/Application Gateway does not show the resource groups created

While I'm trying to create an Azure Load Balancer or an Application Gateway I cannot see the previous created resource groups and their virtual network, I getting "No Available Items" message even though they were created.

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azure-application-gatewayazure-load-balancer
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Hello @DaniloOrtiz-3603, Thank you for reaching out. Azure Load Balancer/Application Gateway load the Virtual Network resource as per the region selected. So as per above screenshot, you have selected West US region so the Virtual Network created in West US will show-up for your subscription. Can you please confirm if the Virtual networks already created in your subscription are in West US region?

Hope this helps! Please let me know if you have any additional questions. Thank you!




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Hello,

Yes, the Resource Groups and their resources are in the same location, below are the updated screenshots:

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No matter what the location where I put the resources the unexpected behavior for the Load Balancer or Application Gateway always is the same.

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ChaitanyaNaykodiMSFT-9638 avatar image
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ChaitanyaNaykodiMSFT-9638 answered

Hello @DaniloOrtiz-3603, Thank you for providing additional details. Can you try below mentioned steps and see if that resolves the issue.

  • Can you try clearing cookies and cache for your browser and see if issue persists? Can you also try using a different browser?

  • Can you try deploying the application gateway resource using Azure PowerShell or using Azure CLI ? and use the existing Virtual Networks, please let me know if you get any errors which might give us more insights. If the error is regarding permission required can you check your Azure Role Assignment as mentioned in the next step. Also please make sure that these virtual networks have a dedicated subnet for Application Gateway. Please go through this documentation for Virtual network requirements and Subnet Size.

  • Can you check what Azure role assignment you have for your subscription or the resource groups listed above? I think you at least need to have Virtual Machine Contributor role in order to add Application Gateway/ Azure Load balancer backend pool. You can also explore some additional roles and see any other roles suits your requirements. Please let me know if you any additional concerns here.

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I hope this helps. Please let me know if the issue still persists. Thank you!




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DaniloOrtiz-3603 avatar image
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DaniloOrtiz-3603 answered DaniloOrtiz-3603 commented

Hello,

Below are my answers regarding your questions:

Can you try clearing cookies and cache for your browser and see if issue persists? Can you also try using a different browser?
A- Yes, I've tried with Google Chrome and Firefox without success. The same issue happen from InPrivate Windows option from any browser

Can you try deploying the application gateway resource using Azure PowerShell or using Azure CLI ? and use the existing Virtual Networks, please let me know if you get any errors which might give us more insights. If the error is regarding permission required can you check your Azure Role Assignment as mentioned in the next step. Also please make sure that these virtual networks have a dedicated subnet for Application Gateway. Please go through this documentation for Virtual network requirements and Subnet Size.
A- From PowerShell I'm not face the issue. I'm using an account with the highest Azure Role. The dedicated subnet for Application Gateway already exist.

Can you check what Azure role assignment you have for your subscription or the resource groups listed above? I think you at least need to have Virtual Machine Contributor role in order to add Application Gateway/ Azure Load balancer backend pool. You can also explore some additional roles and see any other roles suits your requirements. Please let me know if you any additional concerns here.
A- I'm using an account with the highest Azure Role

Waiting for your reply soon.

Best Regards


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Hello @DaniloOrtiz-3603, Thank you for confirming that you did not face the issue while deploying via PowerShell. As it looks like an Azure Portal issue, we will need browser traces to further troubleshoot this issue. Can you please send your browser traces as mentioned here to azcommunity@microsoft.com with the below details.

Subject : Attn Chaitanya
Thread URL: Link to this thread.
Subscription ID

Please let me know once you have done the same.

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Hello I've just sent the information requested by you.

Best Regards

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