Shaw email access

Fran Heyming 0 Reputation points
2026-07-15T17:58:34.5033333+00:00

I am trying to reinstate my Shaw email and having no success. Have talked with Shaw and they have verified that the application is working fine, contact Microsoft. I keep getting error message "imap password incorrect for outgoing server and also for incoming server. We have tried to change the password and it still comes back with the same message. Everything under my Email account is gone. How can I change this to get back my Shaw email without going through webmail?

Outlook | Outlook for mobile | Outlook for iOS | For home
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Brian Tillman 26,140 Reputation points Independent Advisor
    2026-07-15T21:21:41.6233333+00:00

    Just to clarify, since forum is dedicated to using Outlook for iOS, can I assume that's how you're trying to access your Shaw mailbox? If not, what are you using for a client?

    Have you tried removing the Shaw account currently in Outlook for iOS and then re-adding it, allowing Outlook for iOS to configure it automatically? Do you have multifactor authentication enabled for the Shaw mailbox?

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.