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Microsoft 365 and Office | SharePoint | For business | Windows
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Hello Dorian Piret,
Thank you for your post. I’m sorry to hear that SharePoint is currently opening a blank page.
Microsoft has identified a service incident affecting access to SharePoint Online and is actively working to address it. The official information currently available is as follows:
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Summary of impact: Some users may be unable to access SharePoint Online sites or may experience slow loading and navigation errors. The issue is currently being investigated as a potential service problem affecting fewer than 50% of users. The exact scope and impact on affected organizations are still being validated.
Impact time: The incident began on July 16, 2026, at 09:48 UTC and is still ongoing.
Scope of impact: Users attempting to access SharePoint Online sites may encounter blank pages, access failures, delays, or navigation errors. Microsoft is still investigating the number of affected users, tenants, and regions.
Action taken: Microsoft’s engineering team is actively investigating the SharePoint Online access issue and reviewing its impact on affected organizations.
Contributing factors: The underlying cause has not yet been identified, and the investigation remains in progress.
Next steps: Microsoft will continue monitoring the service, confirming the scope, and identifying the root cause. Further remediation will be performed once the underlying issue has been determined.
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Since this appears to be related to a broader service incident, I also recommend contacting your organization’s IT administrator. The administrator can review the latest updates through the Service Health dashboard in the Microsoft 365 Admin Center and, if necessary, submit a support request to Microsoft. This will help ensure that the impact on your organization is properly recorded and available to the engineering team.
In the meantime, could you please let me know whether you receive any specific error message or whether the page remains completely blank? If an error appears, please share a screenshot after hiding any personal or organizational information. You may also try accessing the SharePoint site in an InPrivate or Incognito browser window to check whether the behavior is the same.
I’m very sorry for the inconvenience this has caused. Please rest assured that Microsoft engineers are actively investigating the incident and working to restore normal service as quickly as possible. I truly appreciate your patience, and please feel free to update me if anything changes or if you need further guidance.
Warm regards,
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