NEW PC INSTALL

Edward Bronder 0 Reputation points
2026-07-16T15:18:18.8533333+00:00

HOW DO I GET A LIVE SUPPORT PERSON FOR NEW INSTALL FAILURE. I AM SIGNED IN ON OLD COMPUTER BUT UNABLE ON SIGN IN ON NEW COMPUTER

Moved from: <Microsoft 365 and Office | Open Specification>

Microsoft 365 and Office | Other
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  1. Xavier-D 10,045 Reputation points Microsoft External Staff Moderator
    2026-07-17T01:33:49.53+00:00

    Hello Edward Bronder

    I can see that you wish to contact a live support agent for your issue with install failure

    Can you go into more detail on the issue you are facing?

    Here is also how you can contact Microsoft Support for further assistance about this issue:

    Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, are not allowed to directly interfere with Microsoft product features or access back-end systems. Our role is limited solely to providing technical guidance on reported incidents, requests, or ideas.  

    1. Open a website link - Contact - Microsoft Support 
    2. In the box below "We're here to help", type Microsoft 365, click "Get Help", and then click "Contact Support" below. 
    3. In this section, you will need to sign in to your Microsoft account. 
    4. Select "Microsoft 365 and Office" under Products & Services, select "Technical Support" as the category, and click to confirm 
    5. You can select " Chat with a support agent in your web browser " to access the chat window. 

    I hope you can get the support you need, have a nice day.

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