A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
Unable to Delete Multiple Items in Microsoft Loop Workspace
Issue Description:
- Multiple Loop components remain visible in the workspace.
- The “Delete” option is available, but selecting it produces no action.
- The items do not disappear, refresh, or move to the recycle bin.
- The behavior is consistent across different browsers, devices, and network environments.
- I have confirmed that I have full permissions for the workspace and the affected pages.
Troubleshooting Steps Already Taken:
- Cleared browser cache and cookies.
- Tested in multiple browsers (Edge, Chrome, Firefox).
- Attempted deletion in both desktop and web environments.
- Signed out and back into my Microsoft 365 account.
- Verified that the workspace is not archived or restricted.
- Attempted deletion after duplicating the page and after moving the items to another workspace.
- Contacted Microsoft Loop technical support directly.
The Loop support team reviewed the situation and advised me to escalate the issue through Microsoft Q&A for further technical investigation, as the behavior may be related to backend synchronization, data persistence, or a known issue affecting Loop components.
Request: I kindly request guidance from the Microsoft engineering or product team on how to resolve this issue, or whether there is a known limitation or bug affecting deletion operations for Loop components. If logs, workspace IDs, or additional diagnostic information are required, I am ready to provide them.
Thank you in advance for your assistance.