Unable to Delete Multiple Items in Microsoft Loop Workspace

Question

Issue Description:

• Multiple Loop components remain visible in the workspace.
• The “Delete” option is available, but selecting it produces no action.
• The items do not disappear, refresh, or move to the recycle bin.
• The behavior is consistent across different browsers, devices, and network environments.
• I have confirmed that I have full permissions for the workspace and the affected pages.

Troubleshooting Steps Already Taken:

• Cleared browser cache and cookies.
• Tested in multiple browsers (Edge, Chrome, Firefox).
• Attempted deletion in both desktop and web environments.
• Signed out and back into my Microsoft 365 account.
• Verified that the workspace is not archived or restricted.
• Attempted deletion after duplicating the page and after moving the items to another workspace.
• Contacted Microsoft Loop technical support directly.

The Loop support team reviewed the situation and advised me to escalate the issue through Microsoft Q&A for further technical investigation, as the behavior may be related to backend synchronization, data persistence, or a known issue affecting Loop components.

Request: I kindly request guidance from the Microsoft engineering or product team on how to resolve this issue, or whether there is a known limitation or bug affecting deletion operations for Loop components. If logs, workspace IDs, or additional diagnostic information are required, I am ready to provide them.

Thank you in advance for your assistance.

Answer 1

Hi @NPLGlitcherPatcher,

Based on the troubleshooting you’ve already completed, you’ve covered the common client-side causes. Since the issue occurs across multiple browsers, devices, and network environments, it appears less likely to be caused by your local environment.

To better understand the scope of the issue, could you please confirm the following?

• Does this affect all Loop components in the workspace, or only specific ones?
• Are you the owner of the workspace?
• If you create a new Loop page or component, are you able to delete it normally?
• Does the same behavior occur in a newly created workspace?

These details will help determine whether the issue is isolated to specific content or affects the entire workspace.

If the issue persists after confirming the above, it is likely to require further investigation from Microsoft’s support team, as Microsoft Community is a user-to-user support forum and does not have access to backend diagnostic tools or the ability to investigate service-side issues.

In that case, I’d recommend opening a support ticket with Microsoft Support so they can collect the necessary backend information and investigate the workspace directly. Since you mentioned you’ve already spoken with the Loop support team, you may also reference that previous interaction when creating the support request to help avoid repeating the initial troubleshooting steps.