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Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
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Hello,
Microsoft support is aware of contacts not being saved in Outlook after its latest update. They are investigating the issue. In the meantime, you can either use Classic Outlook, or Outlook for Web to save your contact.
Please send feedback using the Help Menu > Send feedback to let the teams find the root cause.
I look forward to hearing from you.