Microsoft Store issue (blank interface and nothing opening)

Question

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My microsoft store in snot opening, every time I try to open, it always shows blank screen and doesn't open at all.
I tried everything, no vpns connected, nothing

1. "wsreset.exe" to reset it,
2. Running troubleshooter but it shows error of "hanging and crashing apps"
3. Also I Checked for System File Corruption, "sfc /scannow" and "DISM /Online /Cleanup-Image /RestoreHealth"
4. Also I Re-registered Microsoft Store via PowerShell using this command "Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}"

but nothing happens, it's still not opening.

Kindly advise some solution as I am not able to use anything, Thanks!

Answer 1

Thanks for testing all the steps. Since you already performed Windows 11 25H2 repair reinstall and Microsoft Store is still showing a blank screen, this is likely not a Store app package issue.

From your log, the important clue is:

net start wlidsvc

System error 5 has occurred. Access is denied.

Microsoft Account Sign-in Assistant (wlidsvc) is required by Microsoft Store for account authentication. Please try repairing its permissions:

Open Command Prompt as Administrator.

Run these commands one by one:

sc sdset wlidsvc D:(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPWPDTLOCRRC;;;AU)

Restart the PC, then run:

net start wlidsvc

If the service starts successfully, test Microsoft Store again.

Answer 2

Hi,

A repair installation via Settings should help. See Fix issues by reinstalling the current version of Windows | Microsoft Support

Answer 3

Thank you for the command output. It reveals the likely root cause: the Microsoft Account Sign-in Assistant service (wlidsvc) cannot start because of “System error 5: Access is denied.” The Store blank screen is probably only a symptom of this damaged service configuration.

The commands you ran successfully repaired the wlidsvcconfig.xml permissions, but they did not restore the service’s complete registry configuration. Please create a restore point first, then use the wlidsvc service repair file provided in this guide, restart Windows, and run net start wlidsvc again:

https://www.winhelponline.com/blog/wlidsvc-sign-in-0x80070005-1297-errors/

Disclaimer: This link points to a non-Microsoft official website. The page content appears accurate and safe, but the website may contain third-party advertisements. Please distinguish between advertisements and official download links to avoid accidentally clicking on content that may promote PUPs/PUAs (potentially unwanted programs). Before downloading or installing any files, it is recommended to verify the source and file name.

This specific repair has resolved the same wlidsvc access-denied problem for other Windows 11 users.

Answer 4

Since wsreset, SFC/DISM and PowerShell re-registration did not help, please try these steps instead:

Press Win + R, enter services.msc, and make sure Microsoft Store Install Service, Client License Service (ClipSVC), AppX Deployment Service (AppXSVC), and Windows Update are not disabled. Leave them at their default Manual/Trigger Start setting.

If it still fails, create a temporary local administrator account. Go to Settings > Accounts > Other users > Add account, select “I don’t have this person’s sign-in information” > “Add a user without a Microsoft account”, then create the account. After that, select the new account > Change account type > Administrator. Sign out, log in to the new account, and test Microsoft Store.

If the Store is also blank in the new account, go to Settings > System > Recovery > Fix problems using Windows Update > Reinstall now. This repairs Windows system components while keeping your files, installed apps and settings:

https://support.microsoft.com/en-us/windows/deployment/install-upgrade/fix-issues-by-reinstalling-the-current-version-of-windows