[ISP Request] IP Geolocation Correction Request - Greenfield Communications

Tyler Tanner 0 Reputation points
2026-07-19T20:00:47.3833333+00:00

Hello Microsoft Engineering Team,

We are an Internet Service Provider (ISP), and our customers are currently experiencing severe geofencing issues blocking them from accessing Outlook and Azure services because Microsoft's internal geolocation database is incorrectly mapping our IP space.

Cogent's RFC 8805 geofeed is live and validated, and major providers (MaxMind, IPinfo) reflect the correct location.

I can provide the relevant subnet and location details in DM.

Thank you,

Tyler Tanner
Greenfield Communications

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Tyler Tanner 0 Reputation points
    2026-07-20T18:31:09.46+00:00

    Our customers are still being incorrectly geofenced. There are no other official channels for me to reach out to you on.

    Can you please respond to this request?

    Tyler Tanner

    Greenfield Communications

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