copilot subscription

M Gomaa 0 Reputation points
2026-07-20T18:08:03.2166667+00:00

I can not upgrade my copilot subscription due to region and credit card issues

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. John Jefferson Doyon 80,315 Reputation points Independent Advisor
    2026-07-20T18:41:55.6366667+00:00

    Hi, @M Gomaa

    Microsoft 365 subscriptions are tied to the country and currency where they were originally purchased. Because of this, a card issued in another country may not be accepted for an upgrade.

    Was your current Copilot or Microsoft 365 subscription originally purchased in a different country or region?

    Also, what is the exact error message you see when you try to upgrade?

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