Hi, good day!
Here are some troubleshooting steps you can try.
- Run the Windows Update Troubleshooter Open Settings > System > Troubleshoot > Other troubleshooters > Windows Update > Run troubleshooter
- Make sure Windows Update and Background Intelligent Transfer services are available and running. Press Windows key+R to open Run then type: services.msc Press Enter to open Services app Double-click Background Intelligent Transfer Service. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart Double-click Windows Update. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.