How to fix points error

Question

In my account the available points are showing 454 which means I need 46 more points to reach silver but the bar which show the progress to silver showing i need 127 points

Answer 1

Hi,

That usually happens because the progress bar can sometimes take time to sync with your actual points balance.

Try signing out of your Microsoft Rewards account, then sign back in, or check again after 24 hours. If the discrepancy remains, it's best to contact Microsoft Rewards Support so they can review your account and correct the progress if necessary: https://rewards.bing.com/support

Please note that their response time is usually within 24 hours, but it may take longer depending on the volume of tickets they receive (first come, first served). Thank you.