Cannot edit or save documents on Microsoft Word

Question

When trying to install updates for Microsoft Word and Microsoft Excel, keep getting "update error" message. Can open, view, or print but cannot edit or save documents

Answer 1

If you're using macOS Monterey 12, please note that Microsoft only supports Office up to version 16.88 on this version of macOS. Any newer Office release requires macOS Sonoma (14) or later.

If your Mac cannot be upgraded beyond Monterey 12, uninstall your current Office apps and install Office version 16.88, which is the last compatible version for macOS Monterey.

https://officecdn.microsoft.com/pr/C1297A47-86C4-4C1F-97FA-950631F94777/MacAutoupdate/Microsoft_365_and_Office_16.88.24081116_Installer.pkg

Answer 2

There is a new update regarding the ability to open and view files but not edit or save them in Office apps. However, this update only applies to macOS.

To confirm, are you using Windows or macOS?

If you're using macOS, what version are you running (for example, Ventura 13, Monterey 12, Sonoma 14, or Sequoia 15)?

Also, which version of Microsoft Office are you using? For example, Microsoft 365 Personal or Microsoft 365 Family (subscription), or a one-time purchase such as Office Home 2019, Office Home & Business 2021, or Office Professional Plus 2021.