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When trying to activate Microsoft 365 on my Mac (operating system Tahoe) I get a 0x0 error message. The apps are updated and older versions were deleted. My wife's computer (older than mine with an older OS) updated immediately. What do I. do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Hi.
I would like to follow up on your issue. Have you tried the provided steps?
Hi ,
I'm Dyari. Thanks for reaching out.
Many users have reported this issue, and it is known. Please completely quit all Office applications, open Microsoft AutoUpdate, select Update All, and then restart your Mac. Microsoft’s instructions are available here
If Microsoft AutoUpdate confirms that every Office application is already updated but the error continues, I recommend using Microsoft’s official Office License Removal Tool:
https://support.microsoft.com/en-us/microsoft-365-activation-licensing/how-to-remove-office-license-files-on-a-mac
Please feel free to ask if you need further assistance.