Email issues

Question

Stop receiving emails last week on 7/22, can't figure out what's happening?

Answer 1

Thanks. Any rule?

1. Sign in to your Outlook.com account.
2. Click the Settings (gear) icon in the upper-right corner.
3. Click Mail > Rules. If you don't see it immediately, select View all Outlook settings first, then go to Mail > Rules.

Answer 2

Hi,

I will work with you on this problem. I will walk through a few steps with you. Some of these are just to help figure out what is wrong, not to fix it right away. So if nothing changes after a step, that is normal. I will keep going until we solve it.

From one of your other accounts, send an email to the problematic account, please. Let me know what bounce back message is recieved which helps me take further suggestions.

I look forward to hearing from you to get the results of the troubleshooting.