page movement

Question

my pages keeps scrolling once I stop using mouse on a web page

Answer 1

1

Do you see a circle cursor with arrows inside it on the web page, if so, press your mouse wheel to disable automatic scrolling.

2

If that was not the problem, if you have a game controller connected to your PC, that is the usual cause of the automatic scrolling.

3

If that was not the problem, check the up arrow, down arrow, Home and End keys on your keyboard to see if one of them is stuck.

4

If that was not the problem.

Open Command Prompt, then paste in this command and press Enter:

msdt.exe -id KeyboardDiagnostic

Run that Keyboard Troubleshooter to see if that can solve the problem.

.

If that does not resolve this for you

Open Device Manager

Expand the Keyboards section

Right click your keyboard and choose 'Uninstall'

Then restart your PC

Answer 2

If the page keeps scrolling after you stop using the mouse, it's usually caused by one of these issues:

1. Mouse wheel problem
   • Check if the scroll wheel is stuck or overly sensitive.
     • Try another mouse. If the issue disappears, your mouse is likely faulty.
     1. Auto Scroll is enabled
        • In Windows browsers, clicking the middle mouse button (scroll wheel) enables auto-scroll.
          • Click the middle mouse button again or press Esc to disable it.
          1. Browser extension
             • Open the browser in Incognito/InPrivate mode (extensions are usually disabled).
               • If the issue stops, disable extensions one by one to find the culprit.
               1. Touchpad or touchscreen
                  • If you're on a laptop, temporarily disable the touchpad and see if the scrolling stops.
                  1. Browser issue
                     • Try a different browser (Edge, Chrome, Firefox).
                       • If it only happens in one browser, reset or reinstall that browser.
2. Mouse settings
   • Go to Settings --> Bluetooth & devices -->Mouse.
   • Reduce the number of lines scrolled at a time.
   • Turn off Scroll inactive windows when hovering over them and test.