"Devices" tab missing from Partner Center - Cannot add Autopilot devices for customers

Question

Sometime within the last ~3 months or so we have lost access to the "Devices" tab used for registering autopilot devices for all of our customers. We reached out to support, but it has been several weeks without an actual update.

Did something change related to permissions or the partner center in general? All documentation seems to be the same and still points to the Devices tab as being used for enrolling customer devices into autopilot. Our GDAP permissions for these customers have not changed or expired, nor has our CSP/reseller agreements. The Partner center also seems to be significantly more buggy than usual.

If there was a change, can someone provide change notes or updated settings we need to deploy?

Documentation Example A: https://learn.microsoft.com/en-us/partner-center/customers/autopilot

Documentation Example B: https://learn.microsoft.com/en-us/autopilot/manual-registration#platforms-for-device-registration