Why does my android continue asking me to set a longer device password?

Office365 Administrator 1 Reputation point
2021-10-19T19:12:18.617+00:00

I have removed the user and reset him up in the company portal. I continue to get a message "your company needs you to adjust these settings to comply with organizational policies. Set a longer device password, A device password must be at least 4 characters long. I have changed it and have done a resolve and it still does not work. It is an Android Samsung Galaxy S10e version 11 with the Knox version 3.7. Could you please help!

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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  1. Lu Dai-MSFT 28,356 Reputation points
    2021-10-20T02:27:42.76+00:00

    @Office365 Administrator Thanks for posting in our Q&A.

    For this issue, it seems a known issue and others has fed back this issue. I will share you some information. This issue arose because of a new Company Portal update which was required due to Google's move to use API 30.

    To fix this issue, it is suggested to edit to include one of the five configurations as needed in Android compliance policy and re-enroll to check if it is successful.
    141858-image.png

    For more detailed information about this issue, please read the description in the following picture:
    141907-image.png

    Hope it will help.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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