A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Hi Jessie,
Based on your sharing, this sounds like an Excel preview handler behavior. Since you have tested it still works on some other computers beside yours, it may depend on the Office build, preview handler registration, default app association, or a local Office/Windows preview component issue. But the issue starts this morning without any update ran, I would fall more into the Office component issue.
That said, I suggest first running Office Repair to see whether it helps:
- Close all Office applications (Word, Excel, PowerPoint, etc.)
- Go to Settings (or use Windows + I shortcut) > Apps > Installed Apps
- Find Microsoft 365/Office in the list > select the three dots (…) next to it and choose Modify.
- If prompted by User Account Control, select Yes.
- Run Quick Repair first. If the issue persists, run Online Repair later.
Note: This process requires stable internet connection and may take several minutes to complete.
You can give it a try and let me know whether it works. If you have any other questions, please feel free to reach out again in the comments on this post. I'm happy to assist you further
Thank you for your understanding and cooperation. I'm looking forward to your reply.
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