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Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
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Hi Cindy,
To set the expectations straight, this is a community support forum where users help other users. Advisors participating here cannot make changes to Microsoft services and can only provide technical guidance.
May I know the exact problem of yours?
To contact a live agent,
On Outlook.com, go to the Help tab and select Help.
Type contact support.
Scroll down below and press No beside "Did this solve your problem?
An option to live Chat will appear.
OR
Please go to the https://support.microsoft.com/en-us/home/contact page.
- Click Microsoft Office / Windows depending on the issue.
- Click Get Home Support.
- Type "Outlook" and press Enter.
- Please click on the "Contact support" button at the bottom.
- Select the Category for support based on your requirements.
I look forward to hearing from you to get the results of the troubleshooting.