No audio device installed

Question

How to add appropriate audio drivers when getting a "No audio device installed" error message.

Answer 1

Please try this:

Open Device Manager, and make sure you've audio drivers installed and properly working.

If no audio driver is listed, you can visit your device manufacturer's website to download and install audio drivers for your system model.

If audio driver is present, you can try updating audio drivers to latest version.

Or if you've already updated them, try to roll back previous version to see if that works.

Also, run Playing Audio troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.

Answer 2

Hi ,

Search for msinfo32.exe in the search bar, take a screenshot, and post it here so we can see the correct laptop model or desktop configuration.

Go to Device Manager, look under the "Sound, video and game controllers" tab, take a screenshot, and post it here.

Thanks.