Software install issue

Question

I have old software; it requires a HASP USB key that is not recognised when plugged in. I notice the install does

go through; however, the "IEEE 1284 Driver" is required. How can I download this driver for Windows 10

(BTW, the software is from 2004)

The Sentinel drives are from the software itself.

Answer 1

Hi!

The IEEE 1284 driver is an older driver associated with the parallel port. Legacy software using HASP/Sentinel keys often bundles both USB and parallel port drivers; consequently, the system may prompt for this driver even if you are using a USB key.

To resolve this, you need to download the latest Sentinel HASP drivers from the manufacturer (Thales). Please refer to the post below by Independent Advisor Domic Vo.

https://learn.microsoft.com/en-us/answers/questions/5527298/sentinel-usb-key-not-recognized

If you have questions about how to download and install:

1. Access the links below:
2. Click on Sentinel LDK Windows GUI Runtime Installer 10.32 > Click here to download file.

https://supportportal.thalesgroup.com/csm?id=kb_search&query=kbcat_drivers_%26_runtime_packages&_runtime_packages&spa=1&u_products_available_in_portal_search=54303b92db852e00d298728dae96199c

DISCLAIMER: This is not a Microsoft website, but it provides accurate and safe information. Be aware of ads that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Please research any product advertised on the site before deciding to download and install it.

⚠️ NOTE: Some users have reported a Blue Screen error when updating this type of driver on newer versions of Windows while using older software. Create a restore point before installing:

• Press Windows + R > Type sysdm.cpl > System Protection > Click Create > Enter a name. If not enabled, select the drive named System > Configure > Turn on system protection > Apply > OK.

3. Install the driver > Restart the computer.