This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 38%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
My Outlook, on laptop and on phone will not send or receive comcast.net emails and continually asks for a password. Have latest version of Office
Miscellaneous topics that do not fit into specific categories.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Hi. I'm Brian and I'll try to help.
Which Outlook are you referring to - classic Outlook for Windows or new Outlook for Windows? What process did you use to try adding your account to Outlook? Can you log into your Comcast mailbox with a web browser? DO you have multifactor authentication or passkeys enabled for the mailbox?
Classic Outlook - was set up years ago. Have had comcast email that I check on Outlook for many years. Stopped working. Continually asks for a password. Will not send or receive on laptop or phone. I can check mail on the xfinity server.
Did you update your account settings to use the Yahoo services instead of Comcast?
Classic Outlook - was set up years ago. Have had comcast email that I check on Outlook for many years. Stopped working. Continually asks for a password. Will not send or receive on laptop or phone. I can check mail on the xfinity server.