Problem with Word

Question

I am unable to convert Word documents to PDF. When I try to do that the PDF document ends up leaving spaces or moving words around in the text. I can't correct the PDF. I get a notice saying I have to purchase Adobe in order to correct the text in the PDF.

Answer 1

Before you convert the Word document, look at it in the print preview at File > Print. This is the best way to see which formatting you could expect in the converted PDF.

I'd like to emphasize that I also support Charles's suggestion to share the document, or a representative sample from which you have removed any sensitive content. That is often the quickest way to troubleshoot these types of issues.

Answer 2

Could you save a document (.docx) on OneDrive or DropBox and post a share link here?
You could also save the resulting pdf.

You can only edit a pdf file keeping the pdf format in a pdf editor such as Adobe Acrobat. Trying to edit in Word converts it to Word format again. Adobe Reader does not allow editing.

Answer 3

Hi Hazel,

To further isolate the issue, you may try to install the free version of Adobe Reader through this link: https://get.adobe.com/reader/

Once installed, ensure to restart your device first, then try again to convert Word to PDF and see how it goes.