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I have a subscription that was renewed yet it keep saying subscription expired in my profile. I am trying to get help on doing dictation bur keep getting message that it is no longer supported
Subscription: Microsoft 365 Personal
Order Number: 43b120fe-19ae-4cec-9fc2-0fda6aa24238
Plan Price: USD 99.99 plus applicable taxes/1 year
Renewal Date: November 4, 2026
Your subscription was successfully renewed on Wednesday, November 05, 2025. On your next renewal date, Wednesday, November 04, 2026, USD 99.99 plus applicable taxes will be charged.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Sorry to hear that you’re having trouble with this. Could you please confirm whether this is happening on Windows or macOS?
Also, sign in to the following page with the same Microsoft account you use in the Microsoft 365 apps, and confirm whether the subscription appears as active: