upgrade subscription

2026-08-04T09:36:27.7466667+00:00

“I would like to switch from my current personal account to a Family account. Since I paid €99 for my subscription in July, I would like to pay only the difference now, rather than the full amount for the Family account.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
0 comments No comments

1 answer

Sort by: Most helpful
  1. DaveM121 917.3K Reputation points Independent Advisor
    2026-08-04T10:11:42.8066667+00:00

    That option is not currently available, on the link below are the steps provided to switch to a Microsoft 365 subscription, basically you would be charged for a full new subscription, then the remaining time on the personal subscription would be converted to the Family subscription at a pro-rata basis, in this case 92%

    https://support.microsoft.com/en-us/accounts-billing/subscriptions/switch-between-microsoft-365-subscriptions

    The only other method to switch to the Family subscription would be to cancel your Personal subscription and get a pro--rata refund, then take out a new Microsoft 365 Family subscription.

    https://support.microsoft.com/en-us/accounts-billing/subscriptions/cancel-a-microsoft-365-subscription

    You can check your eligibility to a refund using this link.

    https://support.microsoft.com/en-us/accounts-billing/subscriptions/how-to-get-a-refund-on-a-microsoft-subscription

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.