Bug Report: Consumer Copilot Tasks (Preview) Server-Side Quota Freeze

Jill Christopher 0 Reputation points
2026-08-04T14:54:15.4333333+00:00

This is to request a manual backend flag flush for my family copilot account. I am getting the message to check back on September 1st - supposedly when the credit allowance resets. This seems odd as it's only Aug 4th.

Microsoft Copilot | Other
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  1. Carl-L 19,665 Reputation points Microsoft External Staff Moderator
    2026-08-06T09:53:22.5633333+00:00

    Hello, Jill Christopher

    Welcome to Microsoft Q&A forum.

    Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas. In this case, you can try to contact Microsoft Support for your questions about credits.

    • Type Live chat in the search box. 
    • Now click Get help, and Select Contact Support or Sign in to contact support below. 
    • Go to the Products and services tab, and choose Other products
    • On the Category tab, choose Billing and Account Profile questions 
    • Go to Confirm. 
    • You can now choose the option of Chat with a support agent on your web browser. 

    Thank you for your understanding.

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