Emails sent - end up draft

john will 25 Reputation points
2026-08-05T08:11:39.2733333+00:00

This is happening non stop I send multiple emails I go back online and find most end up listed in drafts - some people get some dont what is going on - I am paying for a service and getting no phone contact to address this issue

Outlook | Windows | New Outlook for Windows | For home
0 comments No comments

5 answers

Sort by: Most helpful
  1. SD - IA 175.8K Reputation points Independent Advisor
    2026-08-07T13:59:05.41+00:00

    Hi John, Did you find my reply advising the deletion of OLK and OneAuth named folders?

    Was this answer helpful?

    0 comments No comments

  2. john will 25 Reputation points
    2026-08-07T04:15:19.7666667+00:00

    Just got a email from a friend questioning why i did not reply.

    I go to sent folder email not listed and find it in drafts again.

    I go on ipad and download app said open no changes .

    So I sent a email reply and seems you have to wait a while to ensure email is sent otherwise the email ends up in drafts very annoying.

    Was this answer helpful?

    0 comments No comments

  3. SD - IA 175.8K Reputation points Independent Advisor
    2026-08-05T17:05:48.54+00:00

    Thank you, John.

    Press Windows + R, type %localappdata%\Microsoft, and press Enter.

    Delete the Olk and OneAuth folders.

    Restart Outlook.

    This only removes temporary Outlook data that will be recreated automatically. Your emails will remain safe.

    Was this answer helpful?

    0 comments No comments

  4. john will 25 Reputation points
    2026-08-05T11:51:52.3633333+00:00

    The email provider is iprimus.com and no firewall or vpn.

    Interesting i sent a email back to the Microsoft email advising me there was a answer to my issue.

    I check my sent no email recorded check draft email listed there so sent it again and gone! .

    Was this answer helpful?

    0 comments No comments

  5. SD - IA 175.8K Reputation points Independent Advisor
    2026-08-05T09:04:44.8533333+00:00

    Hi,

    If they're stuck in draft, it simply means that there is a server error. In order to help you, please answer these questions:

    1. Who is the email provider of the account?
    2. Are you using any VPN or behind a company firewall?

    I look forward to hearing from you to get the results of the troubleshooting.

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.