Retrieve Product key

RUTH WEIMANN 0 Reputation points
2026-08-05T17:50:12.8+00:00

I purchased Microsoft Office 2024 Professional Plus on Groupon and redeemed it on June 26, 2025. Now I cannot edit or use it without entering the product key. I don't have the key. How can I retrieve the key. Please help. TY

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Stefan Blom 347.8K Reputation points MVP Volunteer Moderator
    2026-08-05T18:06:56.7633333+00:00

    Sorry to be the bearer of bad news, but Office Professional Plus 2024 is a volume license version intended for large organizations (see https://learn.microsoft.com/en-us/office/ltsc/2024/overview). It is not a consumer product. You need to contact Groupon and request a refund.

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