What type of photo are you trying to print?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 48%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
claude olsen
0
Reputation points
I am having issues with printing PDF files saved on my computer and printing in two page sizes Please help
Windows for home | Previous Windows versions | Apps
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Pavle Peković 6,845 Reputation points Volunteer Moderator2026-08-09T15:25:01.38+00:00 Could you, please, be more specific. When you try to print, what happens? Any errors?
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claude olsen 0 Reputation points
2026-08-09T15:56:24.7666667+00:00 I get an error message when I try to print that says your free trial of adobe acrobat its a pop up and i cant print anything, I have been using this app for free for years and now I get the message for trial
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claude olsen 0 Reputation points
2026-08-09T23:20:01.7466667+00:00 I am trying to upload a photo, what it says is { the document could not be printed, kindly use our help page to trouble shoot) when I click on that it pulls up steps to try, I have done those steps several times and no result.
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4 answers
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claude olsen 0 Reputation points
2026-08-09T19:12:47.7233333+00:00 This suggestion did not work I continue to get the message that I need to pay for the service.
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Pavle Peković 6,845 Reputation points Volunteer Moderator
2026-08-09T21:20:54.1033333+00:00 Would be very helpful if you could provide us with a screenshot.
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Horace Wiggins 530 Reputation points2026-08-09T17:48:48.0333333+00:00 Do you have Acrobat Reader? That's what I use. Look at this and you will see a link to download it.
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Pavle Peković 6,845 Reputation points Volunteer Moderator
2026-08-09T16:56:14.5633333+00:00 Ok. Go to acrobat reader, click on Menu (upper left), Help, About Adobe Acrobat Reader. Is it Acrobat Pro Trial?
Maybe you signed up for a Trial. Here: https://www.adobe.com/acrobat/free-trial-download.html scroll down and you will find FAQ.
"Can I cancel my Adobe Acrobat free trial at any time?
Yes, you can cancel your Adobe Acrobat free trial at any time during the 7-day period without being charged. Adobe makes it easy to cancel from your Adobe account settings under “Manage plan.” If you cancel after the trial converts to a paid plan, standard cancellation terms apply based on your subscription type.
What happens after the Adobe Acrobat free trial ends?
After the 7-day free trial ends, your Adobe Acrobat subscription automatically converts to a paid plan at the rate shown at sign up. You'll receive an email reminder before the trial ends, so you can decide whether to continue or cancel. If you choose not to continue, you can still access PDFs using the free Adobe Acrobat Reader."