Microsoft Excel Crashing When Using Command + Arrow Key on Mac

Question

Microsoft Excel Crashing When Using Command + Arrow Key on Mac

Nitin Saxena 20

Hi Team,

I am facing an issue with Microsoft Excel on Mac. Excel crashes unexpectedly whenever I use the Command (⌘) + Arrow Key shortcut to navigate within a worksheet.

Issue Details:

Application: Microsoft Excel
Platform: macOS
Issue: Excel crashes immediately when pressing Command (⌘) + Arrow Key
Affected shortcuts: ⌘ + ↑ / ↓ / ← / →
Impact: Unable to use standard keyboard navigation in Excel
Frequency: Occurs consistently

The issue is affecting normal Excel operations and worksheet navigation.

Please investigate this issue and advise on the recommended resolution. If required, I can provide the Excel version, macOS version, crash report, or screen recording for further analysis.

Regards, Nitin Saxena

0 comments

Answer accepted by question author

Bob Jones AKA CyberTaz MVP 437.4K

You haven't included macOS & Office Version Numbers so it can't be confirmed but if a simple restart of the Mac doesn't resolve it the most common cause of such misbehavior is a need for updates to either or both. If you provide those significant bits of information they can be verified.

Is the error report generated by the OS or by Microsoft Error Reporting [MERP]? If you choose to include it only the first ~20 lines are needed. Don't try to include the entire extensive report intended for software engineers with diagnostic systems.

Nitin Saxena 20 Reputation points

2026-08-10T17:08:35.89+00:00

Error Log File.pdf

I have updated and reinstall all the apps still gettin error. Please check the attached error log file and do the needful.

1 additional answer

Your answer

Nitin Saxena 20 Reputation points

2026-08-10T17:08:35.89+00:00

Error Log File.pdf

I have updated and reinstall all the apps still gettin error. Please check the attached error log file and do the needful.

Answer 1

Bob Jones AKA CyberTaz MVP 437.4K

You are using the newly released Beta version of macOS [Golden Gate]. Issues are to be expected with beta versions – that's why they are provided for testing p are provided for testing purposes.

Report any issues to the respective developers using the channels provided for those who are wiling to put their systems at risk. Only those developers can investigate problems with product which still are in development stages. Mainstream users can do nothing re beta version concerns

Nitin Saxena 20 Reputation points

2026-08-12T11:04:39.6566667+00:00

Hi Team,

I am also using Microsoft Excel under an E5 Developer license, so I believe developer users should be able to report and help identify compatibility and technical issues.

If issues faced by developer users are simply considered a limitation of the beta version, then what is the purpose of providing a developer/beta environment? We are testing the software and providing feedback specifically to help your development team identify and resolve issues before the stable release.

I understand that beta versions may have issues, but if the development team is unable to investigate or address compatibility problems reported by developer users, that defeats the purpose of the developer testing program.

I am sharing this feedback so that your team can investigate the issue and improve compatibility in future releases.
Bob Jones AKA CyberTaz MVP 437.4K Reputation points

2026-08-12T14:20:41.3666667+00:00

But nothing here goes to any development teams. This is a per-to-peer support Community. The contributors here are not Microsoft employees & have no input in the development process. The purpose of the Q&A is to assist users with released product. There is no team here which can investigate anything which still is in the development process.
Nitin Saxena 20 Reputation points

2026-08-12T15:07:08.26+00:00

Hi Bob,

No issue. I have received the software updates for macOS 27.0 Beta (26A5406e) and Microsoft Excel for Mac Version 16.112 (26081010). The issue has now been resolved.

Thank you for your support.