Managing personal Outlook.com account settings, security, and privacy
Could you please clarify what you mean by "Cocos account"?
If Cocos is a third-party service (not a Microsoft account), you'll need to contact the Cocos support team directly, as Microsoft does not manage those accounts.
If you're using a Microsoft account (Outlook.com) to sign in, please provide:
- The exact error message you receive.
- Whether you've forgotten your password or username.
- Whether you're being asked for a verification code.
- Any troubleshooting steps you've already tried.
With those details, we can provide more specific guidance.