Problem with phone number

Question

Hello Microsoft Rewards Support Team,

I am writing to request assistance with my Microsoft Rewards account (******@outlook.com.vn).

I am currently participating in Microsoft Rewards and accumulating points. However, I am facing a major issue:

In my account management settings, my account only has a @icloud.com email address linked, and there is completely no option or place for me to add or link a phone number to the account.

When I try to redeem my rewards, the system requires SMS verification. Because I cannot link a phone number beforehand, I am completely unable to receive a verification code and am blocked from completing the redemption process.

Could you please check my account status, or help me manually add a phone number / bypass this SMS restriction so that I can successfully redeem my rewards?

Thank you for your time and assistance.

Best regards

Dong Van Thai