Accidently removed

GOKHAN OZCAN 0 Reputation points
2026-08-15T16:27:44.6066667+00:00

Hello,

I accidentally removed one of the aliases from my Microsoft account today.

The alias I accidentally deleted was:

******@msn.com

The Microsoft account is still under my control, and the other alias currently associated with the account is:

******@outlook.com

I am the original owner of the deleted MSN email address. It was previously associated with my Microsoft account, and I accidentally removed it while managing my aliases.

When I try to add ******@msn.com back to my account, I receive this error:

“This email address is part of a reserved domain. Please enter a different email address.”

I understand that Microsoft normally does not allow deleted Outlook/Hotmail/MSN aliases to be reclaimed. However, this was my own alias and it was accidentally removed from my existing account. I am not trying to claim an address belonging to another user.

Could you please check the backend status of ******@msn.com and determine whether it is still reserved/blocked because it was recently removed from my account?

If possible, I would like the deleted alias to be restored to my existing Microsoft account:

******@outlook.com

I am willing to provide any information necessary to verify that I am the legitimate owner of the Microsoft account and that ******@msn.com was previously associated with it.

If the first-level support team cannot restore it, please escalate this case to the appropriate Microsoft Account/Outlook engineering team for a backend review.

This email address is very important to me, and I would greatly appreciate any possible recovery option.

Thank you.

Outlook | Web | Outlook.com | Account management, security, and privacy
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