windows activation problem

Question

windows activation problem

branislav duric 0

how to find installation ID on my computer Lenovo, windows

Neil D 33,905 Reputation points Volunteer Moderator

2026-08-15T18:12:51.7166667+00:00

You shouldn't need to find the installation ID as a Lenovo device would have an OEM licence embedded in the bios and should activate automatically.

Open a Command prompt and enter slmgr /dlv [press return] it should show the ID and also confirm the licence channel is OEM.
EmilyS726 256.2K Reputation points Independent Advisor

2026-08-15T18:39:58.8333333+00:00

Your question is lacking necessary context and information for anyone to troubleshoot.

Please provide the information below:

How did you obtain your license initially?

Did it come with the device preinstalled, or did you purchase it?

If you purchased it, did you purchase it from Microsoft or a third party?

Is it originally a Win7/8 key?

Just to make sure, has the motherboard been changed?

1 answer

Your answer

Neil D 33,905 Reputation points Volunteer Moderator

2026-08-15T18:12:51.7166667+00:00

You shouldn't need to find the installation ID as a Lenovo device would have an OEM licence embedded in the bios and should activate automatically.

Open a Command prompt and enter slmgr /dlv [press return] it should show the ID and also confirm the licence channel is OEM.
EmilyS726 256.2K Reputation points Independent Advisor

2026-08-15T18:39:58.8333333+00:00

Your question is lacking necessary context and information for anyone to troubleshoot.

Please provide the information below:

How did you obtain your license initially?

Did it come with the device preinstalled, or did you purchase it?

If you purchased it, did you purchase it from Microsoft or a third party?

Is it originally a Win7/8 key?

Just to make sure, has the motherboard been changed?

Answer 1

To find the Windows installation ID, use one of these methods:

Open the Activation troubleshooter:
- Press Windows + I to open Settings.
- Go to System > Activation.
- Select Troubleshoot.
- Follow the prompts. If the activation flow requires the installation ID, it can be shown there.
If the device recently had a major hardware change, use the activation tools from the Activation page:
- Open Start > Settings > System > Activation.
- Run the activation troubleshooter from that page.
If activation is failing, make sure the device can reach the activation service:
- Check Start > Settings > Time & language > Date & time and verify the date and time are correct.
- In the taskbar search box, type network troubleshooter, then select Identify and repair network problems.
- Follow the steps, then restart the device if needed.

If the Lenovo device came with Windows preinstalled, activation may also depend on installing the same edition of Windows that originally came with the device.