LOGINTOEMAIL

Simon Springthorpe 0 Reputation points
2026-08-17T08:37:17.31+00:00

I cant log into my email as i have forgotten my password

Outlook | MacOS | New Outlook for Mac | For home
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  1. Estrella721 45,140 Reputation points Independent Advisor
    2026-08-17T09:20:47.9933333+00:00

    Hi,

    If you forgot your email password, do you have access to any recovery methods, such as an alternate email address or phone number?

    If yes, reset your password here: https://account.live.com/ResetPassword.aspx

    If you do not have access to any recovery methods, your last resort is to fill out the account recovery form: https://account.live.com/acsr

    Microsoft takes account security seriously, so the recovery process is fully automated to prevent unauthorized access. Complete the form using a device and location you have used before, and make sure to provide an accessible email address.

    Microsoft typically reviews recovery requests within 24 hours. If your request is successful, they will send instructions to help you recover your account.

    For help with the Microsoft account recovery form, visit: https://support.microsoft.com/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    You can submit the form up to twice within a 24-hour period, so you can include any additional details you remember if your first attempt is unsuccessful.

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  2. AI answer

    2026-08-17T08:37:33.89+00:00

    If this is a personal Outlook/Hotmail/Microsoft account, reset the password here: Reset your password.

    If the password used to work but no longer works, use the Sign-in Helper tool.

    If the account name is not recognized, check that the email address domain and spelling are correct, and try any other email alias or phone number linked to the account. If it still says the account cannot be found, use the Sign-in Helper tool.

    If access is restored and the password was changed on the website, update it in new Outlook for Mac:

    1. Select the icon next to the email account name.
    2. In the pop-up, select Continue.
    3. Follow the prompts and enter the new password to sign in.

    If Outlook shows Please create an app password for Outlook on your email provider's site, get an app password from the email provider and use that in Outlook instead of the regular password.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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