Camera not working

Question

I could not use my camera ad every time I open it, it says error and states the error code which is 0xA00F4271<MediaCaptureFailedEvent> (0x80004001)

Answer 1

Try the repair and reset options at Settings > Apps > Installed apps > Camera > ••• > Advanced options.

Let us know if this helps!

Answer 2

Hi, I'm Bernard. I'm happy to help!

This issue occurs when there is a driver error or a permission issue with the settings. To sort out the issue, kindly follow the steps below:

Check the Camera Privacy:

Go to Settings > Privacy & Security > Camera

Make sure the Camera access is turned on

If the Camera is turned on and still having an issue, kindly follow the steps below:

Rollback Camera driver:

-Press the Windows key + X

-Select Device Manager

-Expand the Camera or Imaging Device

-Look for the Camera driver that was installed

-Right-click and click Update Driver

-Select Browse my computer for drivers

-Click Let me pick from a list of available drivers on my computer

-Choose an old driver or another driver name, then select it and hit next until it installs.

-Restart the PC and check.

Note: If the issue persists, please download and install the BIOS and Camera drivers from your manufacturer's website.

You can also refer to the troubleshooting steps from the link below:

https://support.microsoft.com/en-us/windows/camera-doesn-t-work-in-windows-32adb016-b29c-a928-0073-53d31da0dad5