Azure - Error code: AADSTS5000224

Question

I get this error message when I'm trying to login on portal.azure.com:
The tenant 'Standardkatalog (c204c55f-0b33-4f95-a705-99a8bb7b43be)' has been deauthenticated and is no longer available. Try signing into another tenant from the dropdown below. Error message: interaction_required: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: bf41bfe6-bbec-4851-bbe5-93e423f63d01 Correlation ID: 01a01632-37ff-705e-beeb-3b20a1be0f8c Timestamp: 2026-08-18 18:46:25Z

I believe I activated the Azure account on my current profile via the company visual studio subscription some years back but have not since logged into the Azure portal.

Any idea how to solve it?

Answer 1

Hello @Oscar Brändström

AADSTS5000224 indicates that the Microsoft Entra tenant itself has been deauthenticated, rather than a problem with your password, MFA, browser, or Azure DevOps. Microsoft moderators have documented several recent cases where this status required Microsoft engineering to re-enable authentication for the affected tenant.

Since you mentioned that this Azure tenant may have been created years ago through a Visual Studio subscription and hasn't been accessed for a long time, first try an InPrivate/Incognito session and explicitly target another active tenant if your account belongs to one:

https://portal.azure.com/<tenant-id>

Microsoft has confirmed that tenant-specific sign-in can resolve cases where the account is simply being directed to an old/deauthenticated tenant.

However, your error is specifically AADSTS5000224, not AADSTS5000225 ("blocked due to inactivity"). So I wouldn't assume inactivity alone caused this. Microsoft Q&A moderators have associated 5000224 with tenant-level authentication being disabled and cases requiring engineering intervention.

If you need access to the Standardkatalog tenant shown in the error, you'll likely need Microsoft Support/Q&A moderation assistance to determine whether it can be reactivated. Provide them privately with:

• Tenant ID: c204c55f-0b33-4f95-a705-99a8bb7b43be
• Trace ID and Correlation ID from the error
• Timestamp: 2026-08-18 18:46:25Z
• Microsoft account used for the Visual Studio subscription
• Confirmation that you previously had access to this tenant

Don't post account credentials, subscription IDs, or other sensitive information publicly.

There are documented AADSTS5000224 cases where Microsoft engineering subsequently reactivated the tenant, so this isn't necessarily unrecoverable.

Please "Accept the Answer" if this information helped you. This will help us and others in the community.