Microsoft MTR-A self-view

Question

When another participant joins the Teams meeting on the MTR-A, the MTR displays our own video feed on the second screen. It feels really strange to have to look at our own image on a large screen.There are even more problems when application sharing is started. The MTR changes the screen layout so that the remote participant is moved to the other screen. We have teaching rooms where we need the remote participant to always be displayed on a specific screen.

Before we installed the MTR-A operating system on the Cisco EQ device, Cisco Webex worked much more logically. The video feed could always be forced to a specific screen and application sharing to another specific screen. It was also possible to disable the display of our own video feed completely.

Answer 1

This “problem” also occurs in meeting rooms with two large displays. People turn off the displays when they are bothered by seeing their own image. This, in turn, creates a lot of unnecessary work when we receive feedback that one of the meeting room displays is “not working.”

Of course, we could put up instructions saying not to turn off the display, but it would be more logical if the self-view could be hidden directly from the control panel.

Answer 2

Hi Ari,

Thank you for providing such a detailed explanation of your scenario. I can understand why this behavior is challenging, particularly in teaching environments where instructors need the remote participant to remain visible on a specific screen and where displaying the room's own camera feed on a large front-of-room display can be distracting.

Based on the current Microsoft documentation for Microsoft Teams Rooms on Android (MTR-A), dual-display experiences are managed differently from the Cisco Webex setup you previously used. In a dual-display configuration, the primary display is intended for the room calendar and meeting gallery experience, while the secondary display is used for shared content such as HDMI input, whiteboards, and remote screen sharing. In dual-screen mode, HDMI content is presented only on the extended front-of-room display.

For meeting layouts, Teams Rooms on Android provides several supported view options, including Gallery, Content + Gallery, Content, Large Gallery, and Front Row. Administrators can also configure Dual Display Mode and Swap Screens through the Teams Admin Center or directly on the device to ensure the displays are assigned correctly within the room.

After reviewing the available documentation, I could not find any Microsoft-published setting that allows administrators to completely remove the room self-view from the display experience or permanently keep a remote participant on a specific physical screen when content sharing begins. The available controls currently focus on selecting supported meeting layouts, managing dual-display behavior, adjusting screen assignments, and pinning participants during meetings.

For example, a participant can be pinned using Pin for me, which helps keep that participant visible within the room's meeting experience. However, Microsoft documentation does not indicate that this setting can override the display behavior associated with content sharing or permanently bind a participant video feed to a specific display.

For reference:

• Meeting room guidance for Teams - Microsoft Teams
• Teams Rooms home screen and admin controls - Microsoft Teams
• Microsoft Teams Rooms (Android) | Microsoft Support

As a practical next step, I recommend verifying the following:

1. Ensure the Cisco Room Bar EQ device is running the latest certified firmware and Teams Rooms on Android application version.
2. Confirm that Dual Display Mode is enabled in the Teams Admin Center configuration profile.
3. Verify whether Swap Screens improves the display assignment for your room setup.
4. Test the available meeting views, including Gallery, Content + Gallery, and Front Row, to determine which best aligns with your teaching requirements.

If maintaining a fixed participant display location and completely hiding the room self-view are critical requirements for your classroom environment, I recommend contacting your IT administrator to open a Microsoft Teams Rooms support case for further investigation. The support team can review your specific room configuration, verify whether the observed behavior is operating as designed, and determine whether any additional configuration options are available for your certified Teams Rooms device.

For guidance on creating a support request, please refer to:

Get support for Microsoft Teams Rooms Pro Management

When opening the case, it may be helpful to include details such as the Teams Rooms on Android app version, device firmware version, room layout configuration, and screenshots or recordings demonstrating the display behavior during content sharing. This information can assist the support team in providing more targeted guidance.

Thank you again for your time and for raising this important usability concern.  

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